We run logistics as one integrated, international service, following the product from the origin warehouse all the way to the point of sale — a single structure handling pickup, storage, shipping and after-sales.

Worldwide service – EXW pickups
We operate internationally with ex-works (EXW) pickups: we collect goods directly from the supplier’s warehouse and manage transport and delivery, wherever it may be.

3PL – Third-party logistics
We offer clients and suppliers a full outsourced logistics service, managing warehousing and shipping on their behalf.

Dropshipping
We offer a dropshipping model to a select group of clients, with real benefits:

1. Higher margins for the retailer
2. Stronger end-customer loyalty
3. Richer sell-through data for the brand

Tailor Made
We customise packaging and order preparation to each client’s needs:

1. Dedicated packaging
2. Labelling
3. Express delivery
4. Customer care

We also offer MSR (Musical Size Run): each box is delivered with a complete size run, ready to be displayed in-store — a particularly effective solution for large retail chains.

Returns management
We manage the full returns cycle: collection, repackaging and restoring items for resale.

3A’s Customer Service team supports clients throughout the entire business relationship. The team is organised by brand and area of expertise, allowing us to know every client in depth and respond precisely to their needs.

The team supports clients through every step after the order: help placing orders, managing shipments and delivery dates, support with deliveries and couriers, sending documentation, guidance using the B2B platform, and handling returns, credit notes and claims.

A highly specialised in-house sales team, backed by a nationwide field sales network — two layers working together to connect brands to every corner of the market and cover every retailer’s needs.

The team

Brand Manager
Manage the relationship with each brand and communicate its values, not just its products.

Area Manager
Oversee the territory as a whole: clients, agents and agencies.

Key Account Manager
Dedicated contacts who support strategic clients with their specific needs.

Gestione magazzino
A dedicated team ensures products are consistently available, so clients can reorder 24/7.

Per i brand
A national sales network of more than 50 people, specialised in lifestyle, sportswear and fashion, covering every market category — apparel, accessories and footwear. With a portfolio of over 3,000 clients nationwide, we translate each brand’s positioning needs by spreading its values, not just its products.

For clients

We provide ongoing support at every stage:

1. Sell-in, through dedicated sales campaigns;
2. Sell-through data analysis, to identify new business opportunities;
3. The ideal product assortment, tailored to each store’s potential.

3A relies on an advanced IT infrastructure that connects systems, logistics and data across the entire supply chain, giving the sales force, clients and partners the tools to run their business and make data-driven decisions.

Integration services
We connect 3A’s systems with those of partners and clients with maximum technical flexibility, supporting the main data-exchange standards: EDIFACT, API, XML, CSV, TXT.

B2B web platform
We give the sales force and clients a web platform to manage sales campaigns and B2B replenishment. It includes built-in Business Intelligence for analysing data and performance metrics, plus a private area with a wide range of tools for day-to-day business management.

Warehouse Management System (WMS)
3A’s logistics are fully integrated with both internal systems and our transport partners’ systems. Every process is managed by dedicated, vertical WMS software, maximising efficiency and ensuring the best possible service to clients.

B2C web platform
We provide Just Play customers with a dedicated e-commerce platform.

3A supports its partners with dedicated marketing services, developing tailor-made strategies to strengthen their positioning and maximise visibility across sales channels.

Team
Our in-house team is organised so that every brand has a dedicated contact, providing proactive, ongoing support.

Retail Marketing
We help develop physical and digital assets that boost brand visibility across retail channels and drive sell-out. POS materials, window displays, digital advertising and tailor-made projects for brands and retailers, backed by post-activation analysis.

Trade fairs and events
We plan and manage brand presence at leading industry trade fairs, and run events across the country that bring together brands, retailers and local communities.

Press office and PR
A dedicated press office handles all PR activity for our distributed brands: media relations, press releases and product launches, influencer marketing and product placement.

We support clients with a personalised, transparent approach to managing the financial relationship.

Credit exposure management
We give clients a clear, up-to-date view of their outstanding balances, with a detailed breakdown of payments due and their deadlines, and support them in reconciling accounts.

Dedicated payment terms
We offer customised payment terms, especially to support specific projects.

Reporting
We provide clients with regular reports and dedicated account statements.

Administrative support
We support clients with administrative assistance and flexible invoicing that adapts to their needs.